Need help? Have a look through these topics. If you still need help, send an email to
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
My order never arrived.
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
I received the wrong product.
Shipping and Returns
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Privacy Policy
Pricing and Billing
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit card be charged?
The pursuit of happiness
What should I do with my life to be happy?
Watch information
How do I remove links?
How long does the battery last?
What size wrist does the watch fit?
What to do if I break the glass?
What's the warranty on the products?
Why has my watch gone stiff?
Are the watches waterproof?